Legal

Refund policy

Effective 6 November 2026

OnlyTeeth Premium is sold two ways. Each has its own refund route.

Paid on onlyteeth.app (InstaPay or wallet)

Within 14 days of paying: a full refund, for any reason. Email hello@onlyteeth.app with the email you use in OnlyTeeth and the date you paid. We send the money back to the same InstaPay address or wallet within 7 days, and the Premium time is removed.
After 14 days: no refund for the time left, unless Premium did not work because of a fault on our side, or the law gives you a right to one.
Website payments never renew, so there is nothing to cancel.

Google and Apple take these payments, so refunds follow their rules and go through them:

Google Play: request a refund in Google Play (Account → Payments & subscriptions → Budget & history), or on Google's refund page. If Google declines and you think it should not have, email us.
App Store: request a refund at reportaproblem.apple.com. Apple decides; we cannot refund App Store purchases ourselves.
Cancelling: cancel any time in your Google Play or App Store subscriptions, at least 24 hours before the renewal date. Premium stays on until the end of the period you paid for.

Whatever happens with a payment or a refund, you can always open, edit and export what you have logged.